How we handle your family's information, and the choices you have.
Last updated: 10 July 2026
Global Tutoring Lab ("GTL", "we", "us", or "our") provides online 1:1 tutoring services to families across the United Arab Emirates, Saudi Arabia, Qatar and the wider Gulf region. We are registered in Sri Lanka. This policy explains what personal data we collect, why we collect it, how we protect it, and the rights you have. We take a GDPR-aligned approach to all personal data, regardless of where you are located.
This policy applies to parents and guardians who contact or book with us, to the children who receive tutoring, and to business partners who enquire about our tutor-supply services. Because most of our students are children, we place particular emphasis on parental consent and child safeguarding throughout this policy.
We only collect what we need to deliver and improve our tutoring service:
We rely on the following legal bases: performance of a contract (to deliver tutoring you have requested), legitimate interests (to run and improve our business in a way that does not override your rights), consent (for marketing communications and non-essential cookies), and legal obligation (for tax and record-keeping).
We collect a child's information only from, and with the consent of, a parent or guardian. We collect the minimum needed to deliver tutoring safely and effectively. Every tutor is vetted, trained in GDPR and data privacy, and required to complete safeguarding training before delivering any session. We never share a child's personal information with third parties for marketing. If you have a safeguarding concern, contact us immediately at hello@globaltutoringlab.com and it will reach a designated safeguarding lead.
We do not sell your data. We share it only with trusted service providers who help us operate, and only to the extent needed:
We may also disclose information where required by law.
Because we operate between the Gulf, Sri Lanka, and global service providers, your information may be processed outside your country of residence. Where we transfer data internationally, we take reasonable steps to ensure it is protected to a standard consistent with this policy.
We keep personal data only as long as necessary for the purposes above, or as required by law. Enquiry data for prospects who do not become customers is retained for a limited period and then deleted or anonymised. Student and billing records are kept for the duration of the relationship and a reasonable period afterwards for legal and accounting purposes.
You may ask us to access, correct, delete, or restrict the use of your personal data, object to certain processing, or request a copy of your data. You can also withdraw consent to marketing at any time. To exercise any of these rights, email hello@globaltutoringlab.com and we will respond within a reasonable timeframe.
Our website uses cookies and similar technologies for essential functionality and, with your consent, for analytics and marketing. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.
We use appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your information and review our safeguards regularly.
We may update this policy from time to time. The "last updated" date at the top shows when it was last revised. Material changes will be communicated where appropriate.
Questions about this policy or your data? Email hello@globaltutoringlab.com or message us on WhatsApp at +971 56 716 9984.